Unfortunately our Java based assessments are not compatible with Google Chrome or Firefox version 52. You will need to access the assessments from a computer and please use Safari Firefox version 51 and below or Firefox 52 ESR?as these are the supported browsers for the testing site. Then force quit the internet browser you are using. Hold down the Command Option and Esc buttons at the same time. Below you will find directions to install Java for Mac OSX 10.7.3 and above as well as previous iterations of the Mac OSX.īefore we are able to start the troubleshooting steps please safely log out of your session: It is likely that you are unable to run the assessment because of an outdated version of the Java program required for the testing to run properly. Thank you for contacting the IBM Global Support Center.
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